Security Systems News

MAY 2018

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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COPS Monitoring's VP of mar- keting and business develop- ment. McMullen mentioned that, while at the show, Lydia Security Monitoring's brands collectively passed the 3 million account mark. McMullen also mentioned the company's recent focus on PERS and mPERS technologies. I s t o p p e d b y t h e R a p i d Response Monitoring booth on the show floor and caught up with Christopher Denniston, the company's director of mar- keting and contract development. He was positive on the turnout for the show this year and stated that they had the opportunity to introduce their latest innovations to many dealers and integrators. "In the past 12 months we have added 30+ new services and feature integrations. This year's show attendance allowed us to widely spread the word on these solutions, further existing dealer relationships and start new part- nerships," Denniston said in an email interview after the show. I remember when IDIS made a big splash when it came to ISC West 2015 as both a first time exhibitor and one of the 10 larg- est booths at the show. At the company's booth this year, I met with Benjamin Bryant, IDIS America, public relations consul- tant, and heard about the com- pany's new H.265 IR PTZ surveil- lance camera, which has received two awards for its design: a 2018 international iF Design Award and the Red Dot 'seal of quality' Award. From there I went to see Arecont Vision's Jeff Whitney, VP of marketing, who showed me some of the latest offerings the company announced at the show. Arecont is rolling out a new line of cameras, its Contera line, as well as its own software solu- tion, ConteraVMS, a cloud man- aged recorder, Contera CMR, and a web service, ConteraWS. My last meeting of this year's show was with I-View Now; I got the chance to catch up with I-View's president Larry Folsom. I-View Now has created a couple new integrations, including with Mastermind—along with a new service that will allow end users through Mastermind to cancel alarms, request dispatch or call the operator in the event of an alarm. The company will also be able to connect with Ezviz camer- as, a self-installed line, and act as the conduit for alarm and video signals to a monitoring center. On Thursday, I met with Marek Robinson, who recently joined the company to lead its dealer program and dealer engagement. ISC West 2018 was a great show this year. As always, it was great catching up with profes- sionals I've known since I started in the industry and meeting new faces. SSN gies. Ramachandran showed me some features of the company's upcoming residential platform, which will aid dealers and alarm users through having an easy process for users replacing com- ponents. Coniff gave me a demo of MaxProCloud and its updated interface. Each year, Security Systems News does on-camera video inter- views at ISC West. This year I interviewed Brian McLaughlin, CEO of Alula, the new brand for Resolution Products and ipDatatel; Mitch Klein of the Z-Wave Alliance; Joey Rao-Rus- sell, PPVAR's vice president; Matt Narowski, Bold Technologies' VP of operations; and Avigilon's president and COO, James Hen- derson. You can look for those videos on SSN's website. Mike Zydor, Affiliated Moni- toring's managing director, and Daniel Oppenheim, Affiliated Monitoring's EVP, talked with me about the effort the company has put into its relatively new Texas facility, which is redundant and load sharing with the compa- ny's main facility in New Jersey. Oppenheim highlighted three key trends he sees for Affiliated: PERS and mPERS, interactive video, and further development of its software. I then went to meet with Jus- tin Bailey, president and COO at AvantGuard Monitoring. Bailey mentioned that the company has had a strong start to 2018, adding on large dealers. He said that the company has been working with dealers on its hybrid monitoring options, which allow flexibility in control over monitoring, with options like part-time monitoring from an alarm dealer's facility and the other part with AvantGuard. At the CMS booth, I was able to catch up with Tony Wilson, president, and Jennifer Mar- shall, CMS' marketing and com- munications manager. I also got to meet Heidi Hicks, the compa- ny's business operations manager. The three of them outlined for me CMS Message Center—a live answering service now integrated into its CMS Compass dealer por- tal. Wilson, Marshall and Hicks also went over the company's integration to monitor Reemo Health, a mobile health platform designed into a watch—the com- pany's first step into mPERS-style solutions. My last stop for the day was the Dahua booth, where I met Tim Shen, marketing director, Jennifer Hackenburg, product marketing manager, and Rebecca Colesen, digital marketing spe- cialist. The three of them went over some of Dahua's working on, like AI built into cameras, show- casing uses with facial recogni- tion and traffic at the booth. Friday Just before the show floor opened I met with some of the FLIR team. Brian Karas, the company's director of vertical market development, talked a bit about the cameras FLIR plans to release later this year. On the show floor I stopped by the MKS booth. The company recently announced a revamped approach to its dealer education, Micro Key University, and that has been going well, according to Joe Ligouri, company COO and CFO. "We've put out our first few videos and we've gotten some positive feedback from our customers," he said. At ISC West this year, mPERS manufacturer Freeus, announced the latest iteration of its Bell mPERS offering. Brock Winzel- er, Freeus' COO, discussed the newest features to the updated product including a 4G LTE con- nection, smaller size, reduced weight, and announcements to the user, such as letting them know the unit is charging, among other new features and aspects. Winzeler said the roll out is com- ing at the end of Q2. I then met with Jim McMul- len, president and COO of COPS Monitoring, and David Smith, ADT, such as the benefit of hav- ing a strongly recognized brand. From there I went to the Bosch booth, which was quite abuzz with a variety of products, demonstrations and new booth features. I first spoke with Paul Garms, director—regional mar- keting, intrusion, for the compa- ny. Garms talked a bit about how the company has utilized cloud connectivity in some of its prod- ucts to ease installs for Bosch's dealers. Sean Murphy, Bosch's director of marketing for North America, video products, showed me through a new feature to the booth: an interactive marketplace where attendees can get beverag- es or food while seeing real world applications for Bosch solutions in retail, loss prevention and mar- keting environments. At the Mivatek booth I got to speak with Joe Liu, company CEO. Liu outlined some of the big changes for the company, such as switching to solely OEM- ing products and changing the name to "Mivatek Smart Con- nect," among others. Switching to be entirely an OEM allows the company to focus more on engi- neering instead of channel brand- ing, Liu explained. From there I stopped by the Kwikset booth. Chris Hummel, territory manager—Northeast, gave me an overview of five new locks that were either recently released or would be released in coming weeks, including its Obsidian lock and Convert con- version kit to change a normal deadbolt into a smart lock. M O N I i n l a t e F e b r u a r y announced an exclusive, long- term licensing agreement, which would result in the company completely rebranding to BRINKS Home Security. This branding was present at ISC West this year, with the name all over the com- pany's booth. Jeff Gardner, CEO for MONI—now BRINKS Home Security—told me that this is the first public appearance of the new name, and that a full rollout of the brand is planned for May. I walked over to the Nortek booth where Bill Hensley, senior director of marketing, and Anu Herranen, director of marketing and branding, gave me a tour of the company's booth. Herannen and Hensley highlighted a range of new products, including sev- eral new sensors—such as the Stove & Grill Guard, gate and driveway sensor, water sensor, outdoor door and window sen- sor and a trigger lock sensor— as well as the DIY installed and professionally monitored 2GIG Rely system. My last meeting on the show floor for the day was with EMER- gency24, where I met with Kevin Lehan, public relations manag- er and branch manager, Kevin McCarthy, national sales man- ager, and Baird Larson, vice president and director of tech- nology. Lehan said that while the company highlights its new offerings it also wants to convey the strength of its core monitor- ing capabilities. Thursday While the show floor has a nice buzz of excitement, new tech- nology, and the chance to meet face-to-face with professionals I haven't seen in a while, it's always nice to get out for some fresh air with the Security 5k/2k. It was a bit windy, but the sun was bright and it was a warm morning walk. Back in the ISC West exhibit room, I first met with Keith Dea- ton, the recently appointed COO of Sargent and Greenleaf. Deaton gave me an overview of some of the company's solutions, such as the A-Series ATM lock that has a larger display which can offer more information to a technician. Courtney Brown, Security Central's president and owner, greeted me at the company's booth. I also spoke with Jamie Byrd, Security Central's service delivery manager, and Craig Swallow, managing director for SoloProtect—a personal safety device designed for discreet alert- ing and monitoring escalating situations. The two companies recently formed a partnership, aided by SoloProtect's integra- tion into Bold's automation. The device, which also holds an ID card, can alert a monitoring cen- ter of a user's potential risk. Solo- Protect's device can then transmit audio for an operator to listen to and decide on further action. At the Honeywell booth I met with Bruce Anderson, director of external communications and social media, Trent Perrotto, senior manager external com- munications and media, Michael Coniff, global product marketing manager, and Jay Ramachan- dran, director of product market- ing, global platforms, Honeywell Home and Building Technolo- Volunteers arrived early at Sunset Park to help set up for the Security 5k/2k. Continued from previous page SECURITY SYSTEMS NEWS Ma Y 2018 Special Repo R t 25

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