Security Systems News

APR 2018

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Page 8 of 54 April 2018 SECU ri TY SYSTEMS NEWS Security Stat S 2 By Spencer Ives FRAMINGHAM, Mass.—Rave Mobile Safety, an emergency communication software pro- vider based here, took a look at companies' emergency pre- paredness by surveying people around the U.S. "We ultimately want to work with our customers to better serve employees so they feel more prepared and safer and protected in the workplace," Katharine Dahl, director of marketing at Rave Mobile Safety, told Security Systems News. "So, that's what drove us to conduct this survey; to reach directly to the employees and have a better understanding of their perspective." The largest portion of the survey's 530 respondents is from healthcare, education and professional services industries, Dahl said. "I was very surprised that there was such a large gap between millennials' sense of understanding of the prepared- ness in the workplace versus the older generation," Dahl said. S o m e re s u l t s w e re m o re expected, according to Dahl. "For example, people were very inclined to receive text messag- es. Fifty-two percent preferred emergency communications via text messages while they were off site," she said. Dahl continued, "As we see t h e s e y o u n g e r g e n e r a t i o n s come in from college and uni- versities where they're used to receiving emergency notifica- tions for campus emergencies [via text message], it was not a surprise to us that they would want to receive that same type of information in the work place as well." The survey also found a differ- ence between preparedness for fires and plans for other emer- gencies. Eighty-seven percent of respondents said plans and drills for fires are established at their company, but 57 percent had plans for other emergen- cies, such as an active shooter or weather alerts. "Sixty-one percent of lone workers would be more likely to report a safety issue if done so anonymously," Dahl said. "Another interesting takeaway from this survey was who is more likely to report an issue. … The younger generation was much less likely to report an issue than the older generation, but they did say if they would do it anonymously, they'd be more inclined to do so." "[Rave has] a variety of tech- nology that really empowers people to better leverage data and to communicate that broad- ly," Dahl said. Rave Alert is a critical com- m u n i c a t i o n s p l a t f o r m . T h e Rave 911 suite is designed for 911 centers to gather data from people for a better emergency response. Rave Panic Button is a mobile app that can notify cer- tain people or directly contact a 911 center. " We o ff e r s o l u t i o n s t h a t enable employers to … protect employees, communicate with them, collaborate with them in a two-way connection and then respond, if need be," Dahl said. Rave sells both directly with consumers as well as through partners, some of which are in the security space. Security dealers and integrators can be involved in companies' emer- gency preparedness, Dahl said, by leveraging emergency com- munication technologies and encouraging regular drills. SSN Rave Mobile Safety conducts survey on employee safety "We ultimately want to work with our customers to better serve employees so they feel more prepared and safer and protected in the workplace." —Katharine Dahl, r ave Mobile Safety

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