Security Systems News

FEB 2019

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briefs FEBRUARY 2019 SECURITY SYSTEMS NEWS Monitoring 14 Montgomery, Ala. goes live with ASAP tech; Vector Security assisted PITTSBURGH—Users of monitored home and business security alarms in Montgomery, Ala. will benefit from faster, more accurate emergency response as the city becomes the latest municipality to implement Automated Secure Alarm Protocol (ASAP), a technology designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers. Vector Security, a full service security provider based here, assisted the city by helping to perform extensive testing prior to the system going live. Vector Security's residential and commercial alarm cus- tomers in Montgomery will benefit from improved emergency response times via ASAP. "What a great way for public safety answering points in Montgomery to head into the new year by improving emergency response for its residents," Anita Ostrowski, vice president of Central Station Services, Vector Security, said in the announcement. "We've come a long way since being the first alarm company to introduce ASAP in Richmond, Virginia in 2012, and we are glad to see the tech- nology make its way into more munici- palities across the nation, for the greater safety of our communities." ASAP was formed in partnership between The Monitoring Association and The Association of Public Safety, with Vector Security president and CEO Pamela J. Petrow co-chairing the com- mittee. The City of Montgomery joins Morgan County as the second agency in Alabama to implement ASAP tech- nology. Nationwide, nearly 50 agencies have implemented, or are in the process of implementing ASAP. Lone worker monitoring a fast growing market DUBLIN—The market for lone worker protection solutions and services in Europe and North America is fore- casted to grow to 260 million in 2022, up from 110 million in 2017, according to the "People Monitoring and Safety Solutions - 6th Edition" from Research and Markets. The number of users of dedicated lone worker safety devices based on GPS and cellular technology on the European mar- ket is estimated to grow from 500,000 users in 2017 to reach 1.1 million users at the end of 2022. In North America, the number of such users is estimated to grow from 155,000 in 2017, to reach 375,000 at the end of 2022. In North America more than 40 per- cent of solutions are based on apps for smartphones and tablets, and are forecasted to account for an increasing share of lone worker safety solutions in the coming years. By SSN Staff TYSONS, Va. and LAS VEGAS— won Security Product of the Year for its new Smart Signal feature at the Consumer Technology Association's Mark of Excellence awards presented at the Consumer Electronic Show (CES) in January. Smart Signal enables subscribers to signal their monitoring station direct- ly from their mobile app, enabling fast- er emergency response and reducing false alarms. "We are honored to have our latest innovation in smart home security recognized by the CTA Mark of Excellence Award as the Security Product of the Year," Anne Ferguson, VP of marketing, said in the announce- ment. "Consumers expect smart home technology to keep them safe and protected above all else. Smart Signal enhances the pro- fessional monitoring service and best-in-class mobile features that our service provider partners offer, delivering unmatched security Former UCC executive joins Pro-Vigil By SSN Staff SAN ANTONIO—Pro-Vigil, a global provider of video-based security solutions, announced t h e a p p o i n t m e n t o f M a r k Matlock to the position of vice president of Indirect Channel Revenue. The hiring follows the 2018 Q3 partnership the company entered into with Lydia Security Monitoring, operator of COPS Monitoring and UCC. "The partnership and Mark's appointment have the full support of the executive team. We all understand it's the right move at the right time for our business's continued success," Mark Eblin, chief executive officer of Pro-Vigil, said in the announcement. "The Lydia Security Monitoring partner- ship will be extraordinarily impactful, and Mark's guid- ance will prove invaluable as it develops over the coming years." Matlock's main responsibil- ity is to oversee the growth of the company's solutions to alarm dealers, and he will directly man- age Lydia Security Monitoring's more than 4,200 new deal- ers that now have access to Pro-Vigil's solutions. He and the sales and marketing team, the company noted, will assist dealers with the design, sales, and instal- lation of solutions. Matlock will work with dealers to deepen their understanding of ways to properly leverage Pro-Vigil's technology so they can diversify and build recur- ring revenue. "I'm thrilled to join Pro- Vigil and to help them lever- age this very promising part- nership with Lydia Security Monitoring," Matlock said in a prepared statement. "I've worked in this indus- try for a long time and am confident my expertise will prove an asset to Pro-Vigil as we aggressively e x p a n d o u r s a l e s footprint. We'll pro- vide Lydia Security M o n i t o r i n g 's m a s - sive network of dealers with impeccable service and the industry's very best outdoor video monitoring solution." Matlock enjoyed a 16-year c a r e e r w i t h U C C / L y d i a Security Monitoring, where he served as senior vice presi- dent and a vital member of the company's executive manage- ment team. He managed all of the marketing and sales efforts for the company. During his tenure at UCC, Matlock was the driving force behind the company's rapid growth. "We knew going into our Lydia Security Monitoring partnership that we needed high-level personnel assis- tance to drive growth," Jeremy White, founder of Pro-Vigil, said in the announcement. " M a r k b r i n g s m o r e t h a n 30 years of alarm industry experience along with, of course, his intimate knowl- edge of UCC. We'll rely on his expertise to re-sell our ser- vices to dealers and help them understand how easy it is to support live, outdoor video m o n i t o r i n g t h ro u g h P ro - Vigil." SS n BOCA RATON, Fla. and OMAHA, Neb.—ADT and t h e We s t C o r p o r a t i o n , a g l o b a l t e c h n o l o g y - enabled services compa- ny, announced they have entered into an agreement to enhance customer expe- riences with 911 emergency communications. Through t h i s a r r a n g e m e n t , A D T will use West's Emergency Response Link (ERL), a fully managed, automated platform that uses loca- tion intelligence to identify appropriate jurisdiction based on address or geo- g r a p h i c c o o rd i n a t e s , t o help ensure homes and businesses monitored by ADT benefit from the most accurate location data avail- able so the correct response teams are deployed even faster. "For ADT, the safety and security of our customers is personal," Don Young, chief information officer and EVP, Field Operations at ADT, said in the announce- ment. "Given West's long- standing reputation as a leader in the public safety space, its ERL platform is a natural choice to help and peace of mind." Smart Signal is an in-app emergency signaling feature that enables a property owner to com- municate critical information directly to their property's moni- toring station from their smart- phone. Using their mobile app, property owners can trigger a panic alert notify- ing security professionals that they need help at their home or busi- ness, verify an alarm event to expedite emergency response, or cancel a false alarm from anywhere. Monitoring stations can use real-time information from Smart Signal to dispatch police, fire or emergency medical services to properties faster, respond to a wider range of emergencies, and reduce false alarms. Smart Signal gives's service provider partners another innova- tive and differentiated feature that enhances the overall value of pro- fessional monitoring services and allows them to address consumer concerns about false alarms. SS n ensure we are engaging the appropriate emergen- cy teams and minimizing response times in the case of an alarm. Using ERL enables ADT to shift our resources from maintain- ing an internal database of this information to what matters most—providing the enhanced monitoring services our customers rely on to help keep them safe." W e s t r e s e a r c h e s , audits, verifies and man- ages Authorities Having Jurisdiction (AHJ) contact data based on the most cur- rent jurisdictional boundar- ies, and integrates it into the alarm provider's internal systems "We know that in emer- gency situations, response t i m e m a t t e r s a n d e v e r y s e c o n d c o u n t s , s o o u r solutions are designed to i m p ro v e t h e s p e e d a n d accuracy of data delivery that supports public safety," Ron Beaumont, president of West Safety Services, said in a prepared state- ment. "ADT will be able to provide enhanced levels of service and compliance by tapping into West's data and technology." SS n wins CES product of the year ADT inks partnership Mark Matlock By SSN Staff As VP of Indirect Channel Revenue, Mark Matlock will drive growth following Lydia deal

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