Security Systems News

DEC 2018

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Head briefs ADT to buy Red Hawk By Spencer Ives MORRIS PLAINS, N.J.—Hon- eywell recently spun off its Honeywell Homes and ADI Global distribution business i n t o t h e s e p a r a t e company Resideo. Alice DeBiasio, who worked for Honey- well's homes business for five years, is now the vice president, general manager of Resideo's global pro security business. "My background was in defense," DeBiasio said. Prior to joining the industry, she worked as a design engineer for Northrop Grumman Corporation. "In that role I would work on designing aircraft, unmanned aircraft was my primary focus. I worked on large scale, complex commercial and military programs in my prior role before join- ing Honeywell." Having a strong technical background like this is beneficial in the industry, DeBia- sio said. "Being close to technology means you're keeping your finger on the pulse around what's going on, where we need to be keeping our eye on, what trends do we need to be familiar with. I actually love technology; I love gadgets." DeBiasio highlighted ecosys- tem integrations, including third party devices and interoperabil- ity between devices, as a notable technological advance since she joined the industry. DeBiasio sees her role with Honeywell and now her role with Resideo as a good combination between her "vision and prod- uct background, but also my strengths … around program man- agement, sales, execution, go-to- market." When she looked to enter the security industry, DeBiasio wanted a company that had a strong vision or "noble cause," she said. DeBiasio sees a compari- son between working in defense, protecting the military, and the security industry, which protects people and their prop- erty. "I always felt like I had to find a role that fit a vision that's very core to what my beliefs are," said DeBiasio. DeBiasio has been seeing more women in the industry. "The last three to five years have been fantastic to see. There's been a lot more women enter- ing into this industry, which I think is actually well needed. Women in Security: Alice DeBiasio of Resideo Guardian Protection Services opens Nashville, Tenn., location PITTSBURGH—Guardian Protection Services opened a branch in Brentwood, Tenn., 10 miles south of the Nashville city center, which became operational on Nov. 1. "We've been working diligently to identify the geographic areas where we can best grow our business," Guardian president Bryan Cipoletti said in a pre- pared statement. "Nashville is a good fit for us in that it has demographic charac- teristics similar to our current core mar- ket areas and is within an approximate 250-mile proximity of existing Guardian locations in Indianapolis and Cincinnati. We also have strong relationships with builder partners who have operations in Nashville and would like to be able to expand upon these." Guardian hired James Ward as general manager of the new Brentwood location. He began his career with Security Central of Arkansas Inc. and later founded COP Security in Arkansas, which he operated for nearly 20 years. Ward is also a veteran of the U.S. Army. Guardian now proactively markets from a corporate perspective in 20 states, the company said in its announcement. In addition to its branch locations, it also has customer service and UL-listed monitoring centers in Arizona and Pennsylvania. Guardian will be marketing its smart home security and control solutions to existing homes and small businesses as well as the new home construction market, according to the announcement. "The company has experienced consid- erable growth of its smart home business in the past 12 years, thanks in part to the robust development of partnerships with new home builders," the company said. "Builders appreciate our strength, sta- bility and know-how," said Ward. "Our 'white-glove service' creates an optimal experience for the new homeowner and keeps things hassle-free for the builder." Brinks ranked high in customer satisfaction DALLAS—Brinks Home Security was ranked No. 1 in customer satisfaction in the J.D. Power 2018 Home Security Satisfaction Study. The award consid- ered multiple factors such as customer service; usage; billing and payment; and enrollment, the announcement noted. "We are relentlessly dedicated to protecting our customers by provid- ing smart home security solutions that feature our professionally trained team. This is a huge part of what makes us so much different from the rest of the indus- try, with technology and people working together to provide the best solution in home security," Jeff Gardner, president and CEO of Brinks Home Security, said in the announcement. of total revenue. "Commercial security is one of the core pillars of ADT's growth strategy and today's announcement marks a sig- nificant step in our concerted efforts to expand our com- mercial business with the criti- cal capabilities and services that our customers expect," ADT president and incoming CEO, Jim DeVries, said in the announcement. "Red Hawk's exceptional portfolio of com- mercial fire and security solu- tions complements ADT's exist- ing commercial business, posi- tioning us to provide a superior customer experience at a local and national level." DeVries added, "We are excited to welcome the talent- ed and experienced Red Hawk team to the ADT family while expanding our geographic reach, service capabilities and product offerings. Having long admired Red Hawk, we are confident that combining the strengths of our two compa- nies will allow us to deliver increased value to our custom- ers and shareholders." This transaction acceler- ates ADT's growth in the com- mercial security market and expands the company's product portfolio with the introduction of commercial fire safety related solutions, and is the latest in a series of strategic acquisitions made over the last year to drive commercial growth and build on ADT's strong foundation of customer service. With the addition of Red Hawk, ADT will also have an increased geo- graphic footprint and enhanced customer service capabilities across the nation. "We are delighted to join a company with ADT's resources, growth potential and shared commitment to providing high quality customer service and innovative solutions to custom- ers," Red Hawk president and CEO Michael McWilliams said in a prepared statement. "We look forward to our future with ADT, which we are confident will help us to achieve our next phase of growth." Red Hawk specializes in the design, installation, integra- tion, monitoring and servicing of commercial fire, security and life safety solutions, and "repre- sents one of the few last inde- pendent large national com- mercial integrators, offering complex, mission-critical solu- tions across its 45 district loca- tions and is expected to gener- ate approximately $300 million of revenues in 2018," the press release reads. "In recent years, Red Hawk has demonstrated double-digit revenue growth across a diverse set of custom- ers, markets and geographies, leveraging its strong local pres- ence backed by its nationwide footprint and differentiated fire and security expertise." The completion of the trans- action is subject to customary closing conditions, including regulatory approvals, and is expected to close by the end of the fourth quarter 2018. SSN By Spencer Ives CARLSBAD, Calif.—Nortek Security & Control recently announced the launch of Smart Areas partitioning for the 2GIG GC3 security panel, a self-contained wireless sys- tem. "We've taken a step forward today to extend the 2GIG plat- form by adding this unique solution for our dealers," Joe Roberts, NSC's executive vice president of marketing and innovation, told Security Sys- tems News in an email inter- view. With partitions, alarm users can separate their properties into different security zones, with independent controls and user permissions. The new functionality is now available to every GC3 sys- tem, including installed sys- tems, via the new v3.2 firm- ware release, with no added hardware modules required, NSC said. Roberts provided an exam- ple of how the partitioning ability would help a home- owner. "Let's say an end cus- tomer has a large home with a home office and a guest suite. In just a few minutes you can setup the main home, office and guest suite each with its own Smart Area," he said. "Smart Areas each has the flexibility to monitor events, set scenes and of course arm or disarm specifically for that partition." Homeowners also benefit from the ease of use and set up, Roberts said. "For dealers, partitioning a wireless system used to be a burden to install, with extra modules that added to the time and effort. With Smart Areas, setup and instal- lation is done with an easy-to- use interface with everything the installer needs right there on the screen, and there are no extra modules that require additional set up," he added. To incorporate the parti- tioning feature, NSC invested energy in several areas, "from the initial user experience concepts through the final product delivery," Roberts said. "With Smart Areas, we are completely redefining the way partitioning has been treated. It gives dealers greater options for delivering solu- tions that enhance the peace- of-mind for their customers." This update also brings value for business customers with the GC3, such as build- ings with multiple offices, Roberts said. "One of these offices can be the master par- tition with each of the other offices being a Smart Area. The offices can have independent arming or disarming, while the master will still have the ultimate visibility and control over the system. Until now, this flexibility was only found in hard-wired systems." SSN 2GIG updates GC3 with partitioning De B ia S io see page 18 Alice DeBiasio Continued from page 1 December 2018 S ec U r ITY SYST em S N e WS Residential s ystems 16 residential s ystems

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