Security Systems News

FEB 2018

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Consumerization comes to cloud Astor Crowne Plaza Hotel • New Orleans, LA • March 4-6, 2018 www.homehealthtechnologysummit.com Sponsorships are available. Contact: Rick Rector, Publisher Home Health Technology News 207-846-0600 x267 rrector@homehealthtechnologynews.com Silver sponsor: View the full program and register online: Home health technology impacts the security industry, too! The home health technology market is still being defi ned. Join us to engage in this emerging market with monitoring and smart home technology. The Home Health Technology Summit is a must-attend event for anyone looking to gain a foothold in a business that has the potential for multi-billion dollar growth in the next 10 years! Conference highlights include: • Educational sessions that impact you, like "Smart home technology and the ethics of data" and "Remote patient monitoring as a standard of care" • Meet the brightest minds in home health technology • Social events for networking • Exhibit hall featuring the latest technology from key manufacturers in the industry is still a very serious practice." Van Till asked Trapanese whether large, Silicon Valley- type companies are looking to leverage the cloud for security. "It hasn't migrated into the secu- rity department, yet. There's an openness to cloud and the idea of cloud, but it's not an initial reaction. It does come from the real estate team or the IT team," Trapanese said. Part of Securitas used to be Diebold, a company associ- ated with banking and financial services, Van Till pointed out. He asked Brecher whether the financial services companies, which are pushing consumers towards mobile solutions and cloud services, are also looking to implement those technologies in commercial security. The banking industry is very regulated, Brecher responded, and as a result it has a more tra- ditional approach to security. "When it comes to these cloud technologies and things like that … it's more front of house… the back-house for banking is pretty traditional," Brecher said. "So, there's a big gap between inter- nal IT and external messaging." Interface deals with very large clients, some of which are dis- persed over many locations, Van Till noted; he asked Frye, "When they look at the relation- ship with you and your compa- ny, are they thinking about you as a managed service, or are they thinking they're buying a cloud service, and does it matter, and what's the dif- ference?" I n t e r f a c e i s " m o s t c e r t a i n l y a c l o u d m a n - aged service provider," he r e s p o n d e d . " I t c o m e s down again to high expectations on the consumer side. When you're talking about business and protecting important and valuable assets, there's a much higher level of threat protec- tion required. Do-it-yourself solutions are not adequate and a managed service provider of a dependable reliable response to an event and always on service is something that IT departments cannot provide for themselves." Van Till posed a question to the panel: "Are customers still asking about the security of the cloud? Is that still one of the top three things that they might ask about, or has it moved further down the list to eight or nine or 10?" Trapanese responded first: "It pressure on the enterprise com- mercial experience to bridge that gap," said Brecher. Frye agreed. "Consumeriza- tion has raised expectations and familiarity with network con- cepts," he said, adding that there is a difference between security for consumer level and security for commercial enterprises. "The security level, the threat level, at an enterprise really needs to pay a premium and needs a different product than the average consumer is caring about. So, it's an interesting ten- sion in the market place. This raises expectations but security both of them had stemmed from something in their personal life; the consumer experience put- ting pressure on the commer- cial experience like [there's] no tomorrow," he said; profession- als experience certain amenities like cloud-based features and automation with their home security system but not their commercial security system. "What's become apparent in the commercial space, more than ever, is this huge gap. … The demand now is coming from the consumer experi- ence and putting tremendous Continued on next page P. Trapanese Continued from page 1 www.securitysystemsnews.com February 2018 S e C ur IT y S y ST e MS N e WS Special Repo R t 24

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