NEWS
By Spencer Ives
YARMOUTH, Maine—In August
and September large weather
e v e n t s — H u r r i c a n e s H a r v e y
and Irma—made landfall in the
United States; Security Systems
News asked its readers how they
prepare ahead of natural disas-
ters, and what can be done for
those affected.
Av a n t G u a rd , a w h o l e s a l e
monitoring center headquar-
tered in Utah, sends messag-
ing out to its dealers ahead of
a weather event, describing
how the center will handle the
upcoming storm, AvantGuard's
marketing director Sonja Jor-
gensen wrote in. "We have suc-
cessfully used this method on a
consistent basis and are always
looking for ways to more effi-
ciently and compassionately
come to the aid of subscribers,"
How do security companies prepare for natural disasters?
she said.
Sixty-three percent of poll
re s p o n d e n t s s a i d t h e y h a d
customers impacted by recent
storms—19 percent of which
said it affected "Only a few" of
Have you had customers
affected by recent
weather events?
How does your company
prepare for events like
hurricanes?
What can the industry
do to help those
affected?
News Poll based on answers provided by respondents in September.
Figures may not add up to 100 percent as a result of rounding.
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their subscribers. Thirty-eight
percent said that there customer
base was not affected.
When it comes to prepara-
tion for events like hurricanes,
33 percent of respondents said
that their company contacts
potentially affected customers.
Fifty-three percent said they
increase staffing to deal with
more alarm traffic. Thirteen
percent said they provide their
customers with safety and pre-
paredness tips.
Most respondents—56 per-
cent—said that a coordinated
industry effort would be the
best way to help those impacted
by weather events. Direct sup-
port and volunteering from the
industry would help the most,
according to 44 percent. Given
the option, zero respondents
pointed to raising awareness and
fundraising as the most benefi-
cial channel for helping those
that need it.
SSN
SSN News Poll: 56 percent support the idea of a coordinated industry effort to help those affected
SECURITY SYSTEMS NEWS Nov EM b ER 2017 www.securitysystemsnews.com
NEWS 3