Security Systems News

OCT 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Page 9 of 54

NEWS By Spencer Ives YARMOUTH, Maine—In order to combat false alarms, some municipalities—most recently with Sandy Springs, Ga.—seek to bring false alarm fines to alarm companies, and 70 percent of respondents to Security Systems News' latest News Poll say that this can be a big problem for the industry. "False alarms are a major issue, not just for communities and first responders but also for the alarm industry," David Arse- nault, project manager for Hold- en Security, wrote in. "Unfortu- nately the alarm industry has not taken a proactive approach to reducing false alarms. If alarm companies don't start improving user education and developing relationships with city officials, then we will have to accept l o c a l j u r i s d i c t i o n s a d o p t e d News Poll: Harmful alarm ordinances are worrisome ordinances." While 70 percent of respon- dents see false alarm ordinances that hurt the industry as a large problem for the industry, 11 per- cent said these ordinances are a problem but are well handled when they arise. Nineteen per- cent do not see ordinances as an issue. Are false alarm ordinances a problem? What can be done to help reduce false alarms? Will we see more harmful alarm ordinances? News Poll based on answers provided by respondents in August and September. Visit Axis thermal network cameras AXIS C3003-E Network Horn Speaker Axis PTZ network cameras AXIS Perimeter Defender Detect people and objects in difficult lighting or complete darkness. Alert intruders that you're watching. Pan, tilt and zoom to areas of interest and verify alarms and detection alerts. Scale your perimeter protection solution by detecting multiple scenarios at once. DETECT VERIFY ACT A threat can come from anywhere. How do you protect your perimeter ? " I t i s e a s y t o s e e w h y municipalities and response officials have become frustrated with our industry. False alarm rates have been stubbornly high for many years," one respondent said. "As an industry, we need to be monitoring our own internal false alarm rates and dealing with offending customers on a daily basis. This will be a large additional cost to most small and medium dealers, and will be like- ly ignored by the largest compa- nies. Failure to attack this prob- lem will result in non-response, which will be a big blow to all companies of all sizes." Bob Neely, executive direc- tor for the Alarm Association of Florida, wrote in, "Through the Florida Police Chiefs Associa- tion and the Security Industry Alarm Coalition we have been extremely pro-active for over 10 years coordinating with public safety. Our record in Florida is outstanding with anywhere from 50 to 70 percent alarm dispatch N EWS Poll see page 7 SECURITY SYSTEMS NEWS O CTO b ER 2017 NEWS 3

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