Security Systems News

OCT 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Meet SSN's '20 under 40' Integrator Class of 2017 By Spencer Ives YARMOUTH, Maine—Every year Secu- rity Systems News receives a great list of nominations for its "20 under 40" award and we are proud to announce this year's winners. The "20 under 40" Integrator Class of 2017 is full of outstanding young professionals that are really showing a passion for the industry and helping people. S e v e r a l o f t h i s y e a r 's h o n o re e s discussed how rewarding a career in the industry is, with the benefit of making a positive impact in someone's life. Additional, a couple of this year's winners mentioned a benefit of bringing in outside experience. Rusty Fouse, central region field operations manager for MONI Smart Security highlighted this aspect. "For me, I really enjoy the fact that we really make an impact on people's lives, and what we do … can impact them in the time of an emergency and a time of need," he said. "It really pushes me … to make sure that we're all focused on the big picture of protecting people and their property and really pushing my team to … gravitate toward that same line of thinking," said Fouse. D a n E l l e r, Te n n e s s e e o p e r a t i o n s manager for COPS Monitoring, said, "I like that I get to help people every day. I truly feel like I'm making a difference in multiple people's lives every day when I come to work, and [also] training others to do the same thing." Ben Scott, ADS Security's SVP, East region, mentioned that he likes having a positive impact on people inside of the industry. "I really love being in the branches, helping our managers grow, become better financial managers—obviously— but watching them become leaders," Scott said. "I would say that has been my primary focus for the last year and a half … teaching and training the general managers and branch managers how to become leaders in our company and in our industry." Two winners noted on the benefit of bringing outside experience into the industry. Joe Young, senior director of cloud and enterprise solutions at G4S, worked outside of the industry in an engineering team for an IT MSP organization for a few years. "Leaving the security space and then coming back was probably one of the best things that happened. It gave me the ability to have a fresh look at things from the IT perspective," he said. "Coming back to the physical security space, I was able to take all of the best practices around Cyber, ITIL & ITSM that I learned from the IT side and make them a part of our offerings in the physical security space." Alexandra Curtiss, VP of Alarm New England, noted that her entire team is from outside of the industry. Curtiss herself left the family business to work outside of the industry before returning in 2015. "I worked for a couple of really cool companies, learning about a data-driven, metrics-orientated sales organization and what a world-class software tech support organization looks like as well as how to do marketing," Curtiss said. "So I brought some of those ideas back to the family security business. I came back specifically to integrate smart home automation, build an inside sales organization, an inbound marketing funnel and digital marketing program, a DIY installation process and a stellar tech support organization." SSN is very happy to recognize every winner in this year's class and will honor all of its "20 under 40" honorees at a special reception during its TechSec Solutions conference, an event focused on new and emerging technologies in the physical security space. TechSec will be held in Delray Beach, Fla., Feb. 26 and 27, 2018. SSN will be announcing another 20 noteworthy professionals with its "20 under 40" End User Class of 2017 next month. SSN Winners highlight the ability to help others and the benefits of including experience from outside of the security industry Steven Alter, 32 Central station manager, Dynamark Monitoring Hagerstown, Md. S teven Alter is the central station manager for Dynamark; "I monitor the day-to-day operations of our monitoring center—that's a 24/7-365 job. We monitor systems all across the U.S. now, " Alter said. Asked what he likes most about the industry, Alter pointed to the impact a monitoring center can have. "My favorite thing is, from the monitoring side, when we make a save—when we save somebody's life. t hat's just something that you don't get to do in many other jobs, and … at the end of the day, you can say 'You know, I really did something to help somebody,'" Alter said. "When we get those opportunities, we look at that as … the reason we exist, the reason we get up every morning and do what we do." Alter started his career in the industry with First Action Security t eam. "I worked in their warehouse, stocking security equipment. … I got to learn the equipment. t hen I moved into an inside sales position, where I was able to sell the security equipment to end users," he said. Alter expects to see more video monitoring in the future. "I think that's … the wave of the future," he said. "Over the years, I think it's going to be more and more common." v ideo monitoring will spread throughout the industry, he said. " r esidential customers are starting to use it now as well. t hrough services like Alarm.com and Alarmnet, they get to install cameras that tie-in with their alarm systems so it can send us a video clip and an alarm at the same time," said Alter. " t he commercial side—it's going to be the same benefits for them."—Spencer Ives David Beckett, 40 COO, Security Grade Protective Services Ltd. Denver D A v ID Beckett said his role as c OO is to "provide the electronic systems integration portion" to a quickly growing security business. "I joined my partner in 2014, and we turned what was then a guard company into a full service security firm," Beckett explained, noting that he is in charge of everything from manufacturer representation and picking out the equipment, to vendor services and monitoring services—"the whole nine yards!" he said. Beckett pointed out that the company did about $2 million in revenue in its first year and has been getting acquisition offers ever since. In July, the company completed a deal to be acquired by Helix tc S, a provider of integrated security, technology, and compliance solutions for legal cannabis businesses nationwide. "So, currently I am the c IO of Helix tc S as well the c OO of Security Grade," he said. "I am developing a lot of the technologies and processes for Helix, along with a few other ideas they have for me." Security Grade does a lot of security work in the cannabis industry, and to help these businesses solve the problem of diversion and constant break-ins, Beckett created a surveillance operations center and program "with mobile operators who are in touch with the surveillance operators," which has proven to be very successful, he said. Beckett, who has been around electronics and security equipment since his father started a ham radio company when he was nine years old, said he sees the DIY trend opening up opportunities for security dealers. "You have these newer technologies that are empowering the DIYers, but then they are going to need to be taught and trained how to use all of this stuff and possibly install it for them still," he pointed out. "It is this new market niche that is out there that is huge."—Paul Ragusa www.securitysystemsnews.com OCTOBER 2017 SECURITY SYSTEMS NEWS 20 under 40 30

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