Security Systems News

OCT 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Head briefs CEDIA announces award winners for products By Paul Ragusa DALLAS— New research by Parks Associates reveals that 42 percent of new security installations include a smart home device such as a door lock, light or thermostat. "We've seen this number grow from 24 percent in 2014 and estimate it to grow beyond 50 percent by 2018," Dina Abdelrazik, research analyst, Parks Associates, told Secu- rity Systems News in an email interview. Parks also found that between 50 and 60 per- cent of smart safety and secu- rity devices are acquired as part of a householder's secu- rity system. According to the firm's research, roughly one-third of homes with a professionally monitored security system in Q4 2016 had home control or smart home features integrat- ed into the system. "Since the security indus- t r y r e m a i n s t h e leading channel for s m a r t h o m e s e r- vices, security deal- ers are in a unique position to leverage that strength and to grow the category," said Abdelrazik. "We expect this number to grow—increased penetra- tion will come from driving growth with peace of mind experiences and compelling value propositions that justify the cost of these additional services." The study, Competition in Residential Security, also shows that interactive services, or the ability to remotely mon- itor and control the security panel and sensors, are now included in more than 70 percent of new security sys- tem installs. At the end of 2016, nearly 60 percent of U.S. broadband house- holds with profes- sional monitoring reported having interactive services. " Ve n d o r s w h o h a v e embraced the transition to interactive services and home controls are experiencing success," Abdelrazik said. "Smaller, local dealers are not embracing interactive services and home controls due mainly to support concerns, and they are losing share as a result. Among smaller, local dealers, only 53 percent of new installs have interactive services, and 18 percent of new security system installations include a home control device." The residential security mar- ket, she continued, due in part to its position as the leading channel for smart home solu- tions, has attracted numerous new entrants, beginning with Comcast in 2010, followed by Time Warner Cable and AT&T. "The importance of Smart devices increasing within home security Amazon still leading the US home smart speaker market, new study finds CHICAGO—Amazon and its Echo products have a 76 percent U.S. mar- ket share, compared to 24 percent for Google and its Google Home device, according to a report published by Consumer Intelligence Research Partners (CIRP). For its report, CIRP surveyed 300 U.S. owners of an Amazon Echo or Google Home device, as of June 30, and esti- mates that 15 million Amazon Echo units were sold in the U.S. this number is up from 10.7 million in March and 5.1 million this past November, according to CIRP data. "Google captured meaningful share, yet Amazon's two-year head start allowed Echo to establish the domi- nant market position," Josh Lowitz, co- founder of CIRP, said in the report. In terms of what features users like most, CIRP found that listening to music was No.1, followed by asking questions, setting timers/alarms, and controlling home automation technology. "Both products are pretty good at playing music when you ask them to, but the Echo's two-year head start means it can do more things, especially for con- trolling smart-home gear," the report read. "But the best smart speaker for your home can vary depending on your priorities, the stuff you already have, and the services you already subscribe to." Smart home consumers want bundled services BOSTON—U.S. consumers are 12 times more likely to choose "fire alerts and emergency notifications" than program- ming their irrigation systems, accord- ing to research released by Strategy Analytics last month. The report, "Identifying the Most Preferred Smart Home Capabilities in Europe and the U.S." presents results of a survey of more than 8,000 broadband households across Europe and the US providing manufacturers, retailers and service providers with insights to guide product development, positioning and innovation efforts. "Analysis of our research identified capabilities and bundles of features that should be included in smart home offerings and points to several recur- ring revenue opportunities in the US," Bill Ablondi, director, Intelligent Home Practice, said in the report. The report emphasizes the impor- tance of companies "focusing devel- opment efforts on select bundles of capabilities to create innovation pipelines depending on their strate- gic directions. In addition, vendors are encouraged to establish an ongoing prioritization research process to assess new features and services as they are developed." By SSN Staff S A N D I E G O — C E D I A announced at its annual confer- ence here last month its 2017 Best New Product Award win- ners and the 2017 Product Hall of Fame inductees. The win- ning products were selected by a panel of home technology professional judges and were selected for the innovation they represent and the value they provide to both the integrator's business and the end user. The CEDIA Product Hall of Fame inductees were also select- ed by a panel of home technol- ogy professional judges and this distinction is awarded to prod- ucts that have transformed the CEDIA industry, according to the announcement. CEDIA represents 3,700 member companies worldwide and serves more than 30,000 industry professionals that manufacture, design, and inte- grate goods and services for the connected home. The winners are: Best New Hardware Products: Barco Residential: Balder Cin- emascope FIREFX: Network Guardian Next Generation Firewall Future Automation: CHRST - TV Ceiling Hinge & Swivel with Telescope Inneos: Real4K Optical Adapter and Cables Josh.ai: Josh Micro Samsung Electronics America, Inc.: The Frame SnapAV: Visualint 2MP IP Dome Outdoor Camera with Starlight and Motorized Lens + Virtual Technician Sony Home Entertainment and Sound: XBR-77A1E 77" BRA- VIA OLED 4K HDR TV Z-Wave Alliance: Z-Wave Certi- fied Installer Toolkit Best New Software Product: The Cinema Designer: The Cin- ema Designer (TCD) 2017 Product Hall of Fame Inductees: ELAN Home Systems: ELAN Via! Touch Panel Ihiji: Ihiji Invision Savant: Savant System 12 Sonance: Sonance Visual Per- formance Series SSN other key leadership chang- es, which are effective immediately. Jamie Haeng- gi has been named chief sales and marketing officer, assuming responsibility for ADT's National Sales Cen- ter (NSC) in addition to her current role as chief market- ing officer. Dan Bresingham, previ- ously chief of staff, has been named ADT's chief adminis- trative officer, spearheading ADT's merger and acquisi- tions strategy, business operations, and human resources. Steve Hopkins, currently an interim leader for ADT's Canadian operations, has formally been named presi- dent, ADT Canada. Haeng- gi, Bresingham and Hop- kins will report directly to DeVries, a key expansion to DeVries' previous role as COO. As with his previously role, DeVries will report to ADT's CEO Tim Whall. "Jim's leadership style and experience in large, com- plex organizations has made a significant impact on the ADT turnaround since join- ing our organization last May," Whall said in a pre- pared statement. DeVries told SSN in an email interview that his focus is "largely unchanged with the top priorities being: A focus on delivering world- class service to our custom- ers and lowering attrition, a focus on growing our busi- ness through expanding our core offerings and growing new markets, [and] a focus on creating a great place to work where we can contin- ue to attract and retain the best talent in the industry," he said. The company has done well in the past 16 months, DeVries said, since its acqui- sition by Apollo Global Management was finalized in May 2016, "but there's still a great deal to do." He continued, adding that ADT will "continue driving improvements in our call centers, field service organi- zation and installation pro- cesses—the improvements are anchored in an operat- ing philosophy of consis- tent, continual improve- ment … being better tomor- row than we are today. We have a great deal of positive momentum, and we're not even close to being where we want to be." Prior to joining ADT, DeVries served as Allstate's executive vice president of brand operations. SSN ADT names president Parks' research examines adoption of smart door locks, lights and thermostats PARKS see page 25 Dina Abdelrazik Continued from page 1 www.securitysystemsnews.com october 2017 S ec U r I t Y SYS te MS N e WS Residential s ystems 24 residential s ystems

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