Security Systems News

JUL 2017

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www.securitysystemsnews.com July 2017 SEC u RIT y S y STEMS NEWS Security Stat S 2 By Spencer Ives CARMEL, Ind.—Allegion, with Wakefield Research, recently sur- veyed about 1,000 U.S. adults to learn more about their experiences with security. The survey questions, and responses, helped Allegion in "understanding security issues that happen and how [we can] have products that solve those issues," Ann Matheis, marketing leader, multi-family, for Allegion, told Security Systems News. The survey asked about whether sur- vey takers worry about leaving their door unlocked, lost the key to their home or if they—or some- one they know—had experienced a break-in. The information covered in the survey could "help property man- agers make good security decisions about what they're putting on their properties and how they can man- age some of these concerns within their properties," according to Matheis. "Traditional mechanical security and electronic security is converg- ing in the consumer world, both on the residential—as well in the commercial—side of the busi- ness," Robert Gaulden, director, aftermarket & electronics sales, Allegion, told SSN. "This will help us understand where our product sets and our solutions fall today, as well as if we need to continue to adjust and implement additional solutions down the road." S e v e n t y - five percent of Americans sur- veyed said they felt uncertain about whether they locked the door to their house. This number is higher with millennials—83 percent—and with parents—81 percent. "We thought that was interest- ing because we do have some single family product solutions [where] you can actually tell whether or not your door has been locked," Matheis said. Fifty-six percent of survey respondents lost or misplaced the key to their home. This figure was also higher among millennials—69 percent—and parents—66 percent. A person, particularly a millennial, is not likely to lose their phone, Matheis noted, and Allegion offers some systems with mobile access options. Of those surveyed, 43 percent either experienced a break-in or know someone who has. "With some of our products, we can pull an audit trail of who entered that apartment and know if someone used a fob to get in that shouldn't have," Matheis said. The information covered with this survey could be beneficial to a variety of companies in the indus- try. "There's a whole host of vari- ous security companies or integra- tors out there," Gaulden said. He highlighted companies that service home a u t o m a t i o n markets, multi- family markets or light-com- mercial mar- kets, adding that Allegion is trying to inform integrators about how its solutions can help with consumers' concerns. Allegion has worked with Wake- field Research previously, surveying millennials about their thoughts on key systems and mobile access. "We got some great results from that one as well," Matheis said. "We do these surveys quarterly, just to look into different angles and insights into what consumers are thinking and what our end users are thinking," said Matheis. SSN Allegion looks at consumers' experiences with security Ann Matheis Fifty-six percent of survey respondents, conducted with Wakefield Research, either lost or misplaced their house key Robert Gaulden DICE Corporation and the DICE Corporation logo are registered trademarks of DICE Corporation in the U.S. and other countries. Copyright 2017 DICE Corporation. All rights reserved. dicecorp.com/software/monitoring 1.800.786.3423 | 989.891.2800 International The Most Dynamic Option in Event Management CRM Texting Integrated Video PBX Alarm History Cloud Hosting Mobile Monitoring Changing the way the industry thinks about event management Our Matrix Monitoring system includes the features you've come to expect in an automation system, like workflows and scripts. But we didn't stop there. We continue to create new ways to make your system more effective for you with features such as: Join us at the 2017 DICE User Group | Register as an attendee, sponsor, or speaker at diceusergroup.com

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