Security Systems News

SourceBook 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Rapid Response Monitoring Since 1992, Rapid Response has focused on the growth and success of its dealers by investing in the most advanced technologies, by building the most extensively trained workforce in the industry and by continuously developing innovative technologies, like our Incredible Connectivity Services, providing our dealers with far greater efficiencies and cost-saving methods. Today, Rapid is an industry leader serving thousands of dealers throughout the United States and internationally. Facility Our monitoring centers in Syracuse, NY and Corona, CA are certified by Underwriter Laboratories®, Factory Mutual® and FDNY and are protected by analytic video surveillance; biometric access controls; underground telecommunication, power and Internet services; and multi-agency approved fail-safes. Both feature quadruplicated redundancies in their power systems; network security and crypto-servers; computer networks and telecommunications. Rapid East is currently being expanded to further enhance redundancies and operational capacity. Personnel Our operators are the most highly qualified and extensively trained in the industry. Each must have a minimum of an Associate's degree or equivalent military experience and training. All hold SIA-certification; LifeSafety Monitoring® Division operators are also EMT/EMD-certified. Training includes six weeks of classroom and hands-on training, as well as specialization training and constant Quality Assurance evaluations. Spanish- speaking operators are always on duty, many graduates of the corporate Spanish Training Program. The Leadership Development Program advances the best and brightest to career leadership roles. Services Rapid Response Monitoring is a national leader in wholesale electronic security monitoring services, with unsurpassed audio, video, GPS, PERS, mPERS, IP and residential and commercial protection. Business development and referral services help streamline operations and increase RMR while providing you and your customers with unrivaled service. Rapid Response's state-of-the-art monitoring centers provide dealers with incomparable performance and real-time access to account data, support and alarm handling. Innovation The Rapid Response Software Development Team has provided our dealers with innovative proprietary services starting in 1996 with the introduction of RapidLink, a database-driven account management application featuring extensive dealer control in real-time. Today, Rapid Response offers an entire suite of Incredible Connectivity services. They include RapidLink3k; as well as mobile account management in RapidWeb; in Rapidmobile, the Next Generation App for Google AndroidTM and Apple® iOS®; Tech Center for mobile testing utilizing Natural Language Speech Recognition technology; Instantaneous Event Notification using SMS and email; and IRIS Message Center for enhanced Inbound-call services. MySecurityAccount.com, an online account management service, is available for customers, as well as MySecurity Account and MySecurity Account Pro Apps for individual and multiple account management. LifeSafety Monitoring® and LifeSafety Monitoring Pro® provide similar services for individuals and account managers having PERS/mPERS accounts. All of our Incredible Connectivity services are built on customized protocols of stagesTM by SGS allowing access to video clips, recorded calls, uploaded documents and comprehensive account information and editing features, depending on application. Performance As a charter member of The Monitoring Association, Rapid Response is committed to the ASAP-PSAP program and has implemented the appropriate technologies and ASAP-PSAP protocols in all areas and municipalities currently utilizing the system. Rapid Response validates all address data to meet USPS® Coding Accuracy Support System standards to assist responding agencies in getting to a site without delay, and we GEO-code all addresses in our monitoring system database for the utmost accuracy. Let's build success together. We encourage you to contact us to arrange a facility tour at either of our monitoring centers and meetings with key personnel. Experience the future of monitoring today! (800) 558-7767 AL: 440, AR: CMPY.0001302, CA: ACO 5498 ACB 5700, FL: EF20000978, IL: 127-001246, OK: 648, OR: 0183, RI: 5875, TN: 834, TX: B09590, TX Fire: ACR-2020, VA: 11-2850 www.rrms.com

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