Security Systems News

SourceBook 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Providing nationwide professional monitoring and dealer services from New Jersey | Florida | Arizona | Tennessee | Texas | Maryland 800.367.2677 | Fax: 856.629.4043 | info @ copsmonitoring.com | copsmonitoring.com • TN: 632/1626 • TX Burg: B11561/17961 • TX Fire: ACR-2215 • VA: 11-1941 What qualities make the best dispatchers? It's a critical question because that person on the phone is representing your company. We believe to achieve excellence in service you must have people who demonstrate professionalism, empathy, a respect for confidentiality, a calm demeanor, and a positive attitude. The best dispatchers also possess a strong sense of duty and a natural desire to help others in their moment of need. Learn more about the psychology and science behind the COPS dispatcher selection and rigorous Gradation process, additional reasons we stand out from the rest, and why thousands of dealers of all sizes trust COPS Monitoring to help safeguard millions of their customers and about $1 billion in annual retail revenues. Attitude | Professionalism | Sense of Duty COPSMONITORING.COM/TRUSTED TM

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