Security Systems News

MAY 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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NEWS By Spencer Ives YARMOUTH, Maine—Data ana- lytics and big data are big top- ics in the industry, coming up at several industry events—but is there value in it? Eighty-nine percent of respondents to Secu- rity Systems News' recent poll say their companies are either using data analytics or considering it as an offering. When asked about key uses, 58 percent of respondents point- ed to operational efficiency and business intelligence. Twenty- one percent said that gathered information could be helpful for predictive or preventative secu- rity measures. An additional 21 percent said 'Other.' One reader noted that data analytics has potential in reduc- ing false dispatches. At SSN's 2017 TechSec Solu- tions conference, the topic came up in several sessions. In News Poll: Data analytics useful for the industry the dedicated panel, "Big Data: Mining for gold," panelists dis- cussed how harnessing data is an emerging trend. "If you are going to get into big data in the next 12 months in the physical security industry, you are going to be ahead of the curve," panel- ist Steve Carney, senior director product marketing, video and integration platforms, TycoSP, said. TechSec's monitoring-focused panel, "Monitoring the next Are you harnessing data analytics as an offering? What are the best uses for analyzing data? Does data mining benefit the industry? News Poll based on answers provided by respondents in March. Conference November 28-29, 2017 • Lost Pines Resort • Austin, Texas Mark your calendar for the 2017 Cloud+ Conference, the industry's only cloud-centric security event. Learn from the focused education program and interact with cloud experts on the exhibit fl oor. This is the ONLY place where you can see leading cloud companies in one location! Save the date! www.ssncloudplus.com tech," brought up how central stations will be involved with data. "Our center is going to become more and more of a data mining center, a data resource center, because we're receiv- ing all of this information and we store it in our systems for some ungodly amount of time. It's there, it's available—it's just a matter of how to use it," Jim McMullen, president, COO and founder of COPS Monitoring, said. Forty-seven percent of respon- dents said that they use data ana- lytics to benefit their customers. Another 42 percent said that they are considering data min- ing as an opportunity. Eleven percent said that data analytics does not seem beneficial. Will this technology benefit the industry? Forty-two percent said yes, data analytics could be a new source of RMR. Data ana- lytics might benefit the industry through improving customer interactions, according to 37 percent. Twenty-one percent said it won't benefit the industry, or, if it does, it will be in minor ways. SSN SECURITY SYSTEMS NEWS Ma Y 2017 www.securitysystemsnews.com NEWS 3

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