Security Systems News

APR 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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Page 39 of 54

formula for success. "We had the right liaison part- ner who works for both the chief of police and the mayor, which I think is rare," he says. "If you have both, and the mayor is thinking along the same lines and obviously you're the host city, you want to absolutely provide for the maxi- mum safety and do your best to make it a smart and safe city." While police orchestrated where to put surveillance cameras, Sur- faro explains how those cameras went beyond just transmitting images. Equipped with thermal imaging, which measures the tem- perature of an object or person and is able to cut through shadowing or bad lighting, Surfaro says they are able to detect if someone is lying on the ground, as the ther- mal detection can view through obstructed views like foliage, or if there is an explosion or fire. Addi- tionally, cameras they set up on stages during some of the evening events and concerts transmitted in extremely low light. "Basically the EMS were look- ing into the crowd using one of the cameras to see if there were any people that needed medical assis- tance, that's how they responded," Surfaro says. Yet challenges abound for cities that want to go smart, setting up a command center, deciding where to store all the data—preferably a combination of on site storage and cloud storage—investing in qual- ity surveillance technology but staying within budget. Important for cities to consider is installing or upgrading cameras with analytics, which includes a whole host of features such as facial recognition, crime mapping, acoustic signatures that pull out aggressive speech patterns or gun- shots and explosions, and more. "There are more and more pro- viders out there who are offering different analytics platforms," says Richardson, the communications analyst. "I think that is going to be a key technology trend going forward." How will personnel fit into a new smart city that has virtual eyes and ears everywhere? Rich- ardson says it may not be an issue of cutting manpower, but making existing workers more efficient. Additionally, Richardson also sees the future as implementing social media and sensors—this will require more specially trained personnel. "In an emergency call-taking center, it's great if you can send video or social media posts into the command center or into the call taking center," Richardson explains, "but current call takers, they aren't trained to process that data. In the future, when you have video and text and social media posts coming in, you need a spe- cialized call taker who can handle that type of data. "On one hand it does make existing personnel more efficient, but the other, is there an oppor- tunity to have more newer, more specialized roles?" But on top of organizing, filter- ing and responding to increased and privacy challenges, and issues around privacy must be managed in order to realize the benefits 'smart' technologies provide," she says. In 2015, following the Snowden revelations about the NSA's bulk data collecting program, a Pew research survey found that Ameri- can's "have mixed—and sometimes conflicting—views about govern- ment surveillance programs." Using the example of NYC's Lower Manhattan Security Ini- tiative, Police commissioner Ray Kelly in 2009 announced that the department would destroy all video footage after 30 days, in the interest of citizen privacy. For cities looking to improve the quality of life for residents, the constant evolution and prevalence of new technology will make it almost untenable for metropolitan areas not to update their services and security. ss N data, governments and citizens continue to debate the blurry line between public and private infor- mation. Bartunek, the security and engineer- ing consultant, says that residents will need to be assured that cybersecu- rity, protecting this data, is up to snuff. "The aggregation of large amounts of data presents security Your Complete High Volume Residential Sales Program PRE-PROGRAMMED SECURITY SYSTEMS • SALES TRAINING PROGRAM • SECURA SALES APP Brought to you by Visit us at ISC West in Las Vegas • April 5-7, 2017 • Booth #23089 To learn more go to Steve Surfaro Continued from page 31 Cities SECU ri TY SYSTEMS NEWS April 2017 Special Repo R t 33

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