Security Systems News

MAR 2017

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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The challenge of finding the right people Wisenet P Series 4K cameras set a new benchmark in performance. They deliver 4K UHD resolution* with the unique combination of H.265 compression and Hanwha's exclusive WiseStream technology to deliver significant bandwidth and storage savings. Along with comprehensive features like Wide Dynamic Range to capture high quality images even in continuously changing lighting conditions — and so much more. Hit a new high with P Series cameras only from Hanwha. We're on the move. • 4K Ultra High Definition (UHD) resolution • Significant bandwidth and storage reduction • On-board video analytics • 120dB Wide Dynamic Range 4K resolution with superior bandwidth and storage savings 1.877. 213.1222 • HITS NEW HIGHS 4K resolution with superior bandwidth HITS NEW HIGHS HITS NEW HIGHS *Fisheye models are 9MP resolution By Spencer Ives YA R M O U T H , M a i n e — M a n y companies, of all sizes in the industry, face the difficulty of finding the most qualified and best fitting candidates to join their team. Security Systems News talked with a few of these companies to hear what the applicant pool looks like, what they look for in new hires and how they bring in the best tal- ent. "[Hiring] is a huge chal- lenge—a completely different challenge than it was even five years ago," Mary Bauer, VP of human resources at Doyle Secu- rity Systems told SSN. One more recent problem is that job appli- cants have more avenues to free- ly post their résumés, accord- ing to Bauer, which makes it difficult to determine which applicants are serious about the position. Doyle Security Systems, a full-service security company headquartered in Rochester, N.Y, hires between 12 and 15 employees per year, Bauer esti- mated. The company currently has about 115 employees. "In order to attract the right p e o p l e , y o u re a l l y h a v e t o have the right offering," Mor- gan Hertel, Rapid Response Monitoring's VP of innovation and technology, said. "People today, especially millennials, are looking to be paid for what they do, they care about benefits [though] that's almost to a lesser extent—but more importantly, they're looking for a place that they can grow." Rapid Response has about 600 employees currently and hires around 100 employees per year between its Syracuse, N.Y., headquarters and Corona, Calif., office. "For every hun- dred candidates that come into our system of hiring, we hire three," Hertel said. "Bringing next generation p e o p l e i n t o t h e f o l d , " i s a challenge across the industry, according to Dave Simon, direc- tor of business development for H&S, a commercially focused integrator based in Pewaukee, Wis. The company has about 25 employees currently. Visibility is an issue with smaller companies in the indus- try, according to Simon. "It makes the associations—like ESA and SIA and CSAA—that much more important for build- ing visibility for the companies within our industry," he said. "I think it also makes it important to be in your state or local asso- ciation." H & S h a s b e e n re c r u i t i n g online and through profession- al recruiting service, as well as through social media. "It seems like whenever we really find somebody good, the lead comes from word of mouth— somebody finds out about it and they know somebody who's looking," Mike Horgan, owner and president for H&S Protec- tion Systems said. He added that the company offers employees a an employee referral program. "We launched it for one month last year and we got three hires as a result. … A year later, all three of the new hires are still with us." She added that this program is for hard-to-fill posi- tions, such as experienced tech- nicians or sales reps. There is no perfect spot to find the best applicants, according to Rapid's Hertel. "It's really just a "significant bonus" if they bring in a new employee. Doyle Security also utilizes "People today, especially millennials, are looking to be paid for what they do ... but more importantly, they're looking for a place they can grow." —Morgan h ertel, Rapid Response Monitoring Hiri N g see page 12 SECURITY SYSTEMS NEWS Ma RC h 2017 NEWS 11

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