Security Systems News

APR 2016

Security Systems News is a monthly business newspaper that reaches 25,100 security installers, product distributors, central stations, engineers & architects, and security consultants. Our editorial coverage focuses on breaking news in all major se

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www.securitysystemsnews.com April 2016 SECUriTY SYSTEMS NEWS Monitoring 32 SNIFF IT: With a very early warning smoke detector Please see our website to locate the Regional Sales Manager nearest you. http://www.hochikiamerica.com/contact_us.php 7051 Village Drive, Suite 100 Buena Park, CA 90621-2268 USA 714-522-2246 sales@hochiki.com www.hochiki.com When a fre strikes, very early warning high-sensitivity aspirating smoke detection is the only solution for protecting personnel and property. FireNET Vapor® actively samples the air for the smallest particles of smoke to detect fre at the earliest stage while reducing the occurrence of nuisance alarms. This UL Listed, environmentally-friendly aerosol extinguishes fre by breaking the chemical chain reaction of the fre, without oxygen depletion. Quick design, easy installation, and minimal maintenance make FirePro® Xtinguish ideal for your total- fooding extinguishing applications. Available in multiple confgurations to suit your needs. FirePro® Xtinguish is a "green" product and carries an EPA SNAP listing. FireNET VAPOR ® FirePro ® XTINGUISH SNUFF IT: With a clean and fast suppression system FireNET Vapor® provides reliable detection in a wide range of demanding environments including, but not limited to, IT facilities, coal mines, clean rooms, airports, correctional facilities and residences. Available in multiple confgurations to suit your needs. Please check our website for more listing information. By Spencer Ives DALLAS—After a three-year break, Monitronics is restarting its dealer council, a group of three dealers who examine issues and initiatives for the company's dealer base. "Any time a dealer has a ques- tion, a frustration, a suggestion, they can reach out to [a] council member directly … so that they can get their voices heard," Barbara Holliday, Monitronics' senior direc- tor of dealer services and an SSN "20 under 40" Class of 2015 award winner, told Security Systems News. Holliday said that the program's hiatus from 2012-2015 was due to a focus on other initiatives includ- ing Monitronics' 2013 acquisition of Security Networks. During these years, the company still held other dealers meetings. After gathering nominations from its dealer base, Monitronics select- ed three executives for its dealer council: Russell Keddie, managing partner of Liberty Security, Craig Metzger, president of GuardMe Security, and Todd Johnson, CEO of Capital Connect. The council had its frst meeting on Feb. 16. Celebrating the com- pany's successes with the dealer Monitronics restarts dealer council program and benefcial integrations of third-party management software were key takeaways from the meet- ing, she said. "Any time we're going to do something new, or roll out a new process or policy, we're going to run it by the council frst," Holliday said. Holliday noted the coun- cil will share a d v i c e a n d insights with the company's entire dealer base through dealer bulletins and newsletters. Liberty Security is based in Edmonton, Alberta. Holliday said that Keddie provides a Canadian perspective and, "Being with us only a year, he brings that new dealer insight, so that we can under- stand what that experience is like." Metzger, of New Jersey-based GuardMe, has experience in resi- dential and small business work and home automation and integration, Holliday said. "We think he can help us as we move more toward home automation, and looking at new products and services and how that'll work with our dealer program," she said. Johnson represents the typical Monitronics dealer, bringing in a "door-knocking, residential sales" perspective, Holliday said. "He's been with us several years … so he brings that long-term dealer feedback into the council." Capital Connect is based in Tucson, Ariz. The next meeting will take place at ISC West on April 5. The three council members will be at Monitronics' ISC West booth one day during the show. SSN Barbara Holliday "Any time a dealer has a question, a frustration, a suggestion, they can reach out to [a] council member directly ... so that they can get their voices heard." —Barbara Holliday, Monitronics SDN Continued from page 30 model. Dealers receive RMR through the systems' monthly monitoring fees. USA Central will provide the monitoring for DragonFly systems, though the offering is not an exclusive partner- ship. "The DragonFly is not limited to USA customers— you don't have to be a USA dealer," Didden said. DragonFly will be exhib- ited at ISC West. Didden said DragonFly will be rolling out in April, "shortly after ISC." SSN

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