JUne 2015
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2015 Monitoring
Source Book
Central Intelligence
Active Shooter:
EMERgency24's Incident Command and Control service, which is a web-based platform that, once
initiated on site via pull station, mobile fob or gunshot sensor, alerts fi rst responders immediately
of the emergency via text, email, voice contact or FAX. Within that message is a secure link for fi rst
responders to take control of the portal to provide building occupants and other stakeholders, such as
administrators/teachers and politicians, with information. This service enables two-way communication
between responders and building occupants and ability to view video feeds. First responders have
access to emergency documents and visual point identifi cation of the alarm-event origin overlaid on
a fl oor plan.
Chicago Washington D.C. Detroit Los Angeles Milwaukee
First in Computerized Monitoring
UCC's latest service enhancement is our Dealer Development program. After consulting with our
dealers we are able to provide them a business evaluation that includes a series of recommendations
designed to help the company sell more, keep more and to become more effi cient and profi table.
No central station in America goes to these lengths goes to ensure the success of its alarm dealers.
This level of consultation and support continues throughout our relationship with our dealers via their
assigned Dealer Representative.
Companies in Monitronics' Dealer Network use the power of eContract, a valuable mobile resource
that creates a positive customer sales experience. Dealers quickly complete an electronic version of
a contract in the customer's home on an iPad or Android tablet. A PDF copy is sent instantly to the
company and the customer, reducing hard-copy paperwork. Monitronics continues to enhance the
app, most recently with the integration of DocuSign electronic signature technology. It streamlines the
process by eliminating a number of steps, and also enhances transaction security. Monitronics dealers
will benefi t from other enhancements scheduled for the coming months.